Privacy Policy – ​​Al-Jeddah Exchange and Remittances (Website and Mobile App) We at Al-Jeddah Exchange and Remittances (website and mobile app) respect your privacy and are committed to protecting your personal information. This policy explains how we collect, use, store, and share your data when you use our digital platforms.

• Information We Collect When you use our website or app, we may collect the following information:

- Full name
- Phone number
- Email address
- Identity data (ID card or passport)
- Transfer and transaction details
- Device location (with your permission via the app)
- Device type, system version, IP address, browser information

• We use the information for the following purposes:

- Executing financial transactions and transfers
- Identity verification and compliance with laws (such as anti-money laundering)
- Improve website and app performance
- Personalize user experience
- Send important notifications via app or email
- Answering inquiries and technical support

• Our application may request the following permissions to ensure the provision of services:

- Geographic location: To locate the nearest branches or agents
- Camera/Photos: To upload verification documents
- Phone and Contact: For identity verification or communication purposes

• Information Protection We implement strong security measures, including:

- SSL encryption for data transmission
- Secure storage on trusted servers
- Controlling internal access to data

• Data Sharing We do not share your information with third parties except in the following cases:

- Compliance with the orders of official authorities
- With specific service partners to carry out transfers (subject to confidentiality agreements)
- With your express permission for any additional service

• Cookies and Similar Technologies The site uses cookies, while the app uses analytics tools such as Google Firebase to monitor performance and improve services. You can disable these tools through your browser or phone settings.

• Your rights as a user to view your data:

- Modify or delete your data
- Withdrawal of consent to data processing
- Disable notifications or location from the app settings.

• Changes to this policy: We may update this policy from time to time. You will be notified of any significant changes via the app or website.